Terms of service

TERMS OF SERVICE

Last updated: 20 February 2026

OVERVIEW

Welcome to ZayvenShop.

The terms “we”, “us” and “our” refer to ZayvenShop. ZayvenShop operates this website and store, including all related information, content, features, tools, products and services (the “Services”).

ZayvenShop is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence.

You agree to provide accurate, current and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

SECTION 2 – PRODUCTS

We make every effort to accurately display our products. However:

  • Product colors may vary due to device screens

  • Product images are for illustrative purposes

  • Minor variations may occur

All product descriptions and prices are subject to change without notice.

We reserve the right to:

  • Limit quantities

  • Refuse orders

  • Discontinue products at any time

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.

An order is only accepted once payment is processed and we send confirmation.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities

  • Cancel orders suspected of fraud or resale

Orders cannot be cancelled once processing or shipping has begun.

All returns are subject to our Refund Policy.

SECTION 4 – PRICING & BILLING

All prices are listed in the applicable currency shown at checkout.

Prices do not include:

  • Shipping costs

  • Import duties

  • Customs charges

  • Taxes (where applicable)

You agree to provide valid payment details and authorize us to charge your payment method for your order.

If a payment is declined or reversed, we reserve the right to cancel the order.

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs

  • Incorrect address details

  • Events outside our control

Once the package is transferred to the carrier, risk of loss transfers to the customer.

Customers are responsible for providing accurate shipping details.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including logos, text, images, graphics, and design elements, is the property of ZayvenShop or its licensors.

You may not reproduce, copy, distribute, modify, or exploit any content without our written permission.

Unauthorized use may result in legal action.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or websites. These are provided “as is” and we are not responsible for their content or functionality.

Your use of third-party services is at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

However, all purchases are made directly with ZayvenShop. Shopify is not responsible for:

  • Product quality

  • Shipping

  • Refunds

  • Customer service

  • Any disputes related to purchases

By using our Services, you release Shopify from any claims related to transactions with ZayvenShop.

SECTION 9 – FEEDBACK

If you submit reviews, feedback or suggestions, you grant us a worldwide, royalty-free license to use that content for marketing or business purposes.

We reserve the right to remove any content that is unlawful, offensive or misleading.

SECTION 10 – PROHIBITED USES

You may not use the Services:

  • For unlawful purposes

  • To commit fraud

  • To infringe intellectual property

  • To upload malicious code

  • To scrape or copy content

  • To abuse or harass others

Violation may result in termination of access.

SECTION 11 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

We do not guarantee that:

  • The website will be uninterrupted

  • Errors will be corrected

  • Products will meet subjective expectations

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, ZayvenShop shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Loss of data

  • Delays beyond our control

Our maximum liability shall not exceed the amount paid for the product.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless ZayvenShop from any claims arising from:

  • Your breach of these Terms

  • Your misuse of the Services

  • Your violation of any law

SECTION 14 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with applicable international consumer protection laws.

Any disputes shall be resolved in the jurisdiction applicable to the registered business operator of ZayvenShop.

SECTION 15 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our Services constitutes acceptance of the updated Terms.

SECTION 16 – CONTACT INFORMATION

If you have any questions regarding these Terms, please contact us at:

ZayvenShop
Email: zayvenshop@hotmail.com